F.A.Q.

Booking methods

How can I book a room in your hotel?
If you want to make your booking easy and fast, you have 4 ways:
- Call us at +0039 02 547 5031
- Send us your request via e-mail at : booking@hotelmontini.com
- Book it on our website. www.hotelmontini.com
- Write us on Whatsapp at: +0039 349 936 7554

Credit cards

May I provide my credit card data in order to make the booking?
In order to confirm your booking you have to provide your credit card number, expiry date and name and surname of the owner. We only take a pre-authorization that is the price prize for one night, you won’t be charged.

Which credit card do you accept?
In our hotel we accept different credit cards such as:
- Visa
- Mastercard
- American Express
- Diners Club

Cancellation policy

How can I cancel my reservation?
Your reservation can be cancelled via phone call, Whatsapp or via e-mail at : booking@hotelmonti.com
If you have booked using our website or other website (Booking.com, Expedia.com etc.) you can only cancel your reservation through those website. Every website have a cancellation policy and you have to attend their cancellation policy ( total refund, partial refund or no refund)

When is the cancellation deadline?
Cancellation’s deadline generally is at the midday of the day before the check in.
It only can be made by phone or e-mail

We’re also pleased to host..

Children
- Free of charge until 6 years old if they will sleep together with their parents
- We make a cradle available for children until 2 years old and a high chair for the breakfast time. It’s all free of charge.
- If your son/daughter is older than 6 years is advisable to book a triple room.

Animals
We accept with no charge small size/ medium size animals.

How can I reach your hotel?

From Linate Airport:
- You can take a white taxi.
- You can rent a car by car rentals at Linate Airport
- You can book the shuttle bus when you arrive there. Shuttle bus service is available from 6 AM to 12.00 AM and from 4 PM to 10 PM from Monday to Thursday and during the weekend from 6.00 AM to 12.00 AM

From Rogoredo Railway Station:
- You can take a white taxi.
- You can take underground line 3 to San Donato Milanese and then take bus 901 to Peschiera Borromeo and get out at Via Di vittorio Via Primo Maggio stop, that’s exactly in front of the hotel.
- You can book the shuttle bus when you arrive there. Shuttle bus service is available from 6 AM to 12.00 AM and from 4 PM to 10 PM from Monday to Thursday and during the weekend from 6.00 AM to 12.00 AM

From Segrate Railway Station
- You can book the shuttle bus when you arrive there. Shuttle bus service is available from 6 AM to 12.00 AM and from 4 PM to 10 PM from Monday to Thursday and during the weekend from 6.00 AM to 12.00 AM

From San Donato Milanese Underground Station

- You can take a white taxi.
- You can take bus 901 to Peschiera Borromeo and get out at Via Di vittorio Via Primo Maggio stop, that’s exactly in front of the hotel.
- You can book the shuttle bus when you arrive there. Shuttle bus service is available from 6 AM to 12.00 AM and from 4 PM to 10 PM from Monday to Thursday and during the weekend from 6.00 AM to 12.00 AM

From Cardiological Hospital Monzino
- You can take bus 66 to Peschiera Borromeo and get out at Via Di Vittorio Via Primo Maggio stop.
- You can take a white taxi.
- You can book the shuttle bus when you arrive there. Shuttle bus service is available from 6 AM to 12.00 AM and from 4 PM to 10 PM from Monday to Thursday and during the weekend from 6.00 AM to 12.00 AM

If you come with your own car
If you come with your car you have to take Paullo’s exit in Highway A51 Tangenziale Est of Milan, take the ex S415 and take the exit to Peschiera Borromeo. Once you get out of ex SS415 you have to go left at the first roundabout, at the second round about you have to go straight and then you have to take the road right after the round about, we are 50 meters after on the right side.

Shuttle service

Do you have a Shuttle service?
Yes, we have a Shuttle service in order to simplify our guests in their movements, for example if you have to go to the underground or to the airport.

Which are the destination of the shuttle bus?
Shuttle bus is available to/from:
- Linate Airport
- Underground Station in San Donato Milanese
- Rogoredo Railway Station
- SEA Prime centre in Milano Linate Airport
- Cardiological Hospital Monzino
- San Donato Hospital

What time is the shuttle service available?
Shuttle service is available from 6.00 AM to 12.00 AM and from 4.00 PM to 10 PM durig the week (Monday-Thursday) and from 6.00 AM to 12.00 AM during the weekend.

How can I book the shuttle bus?
This service is on demand and not bookable. The guest is supposed to call us at +0039 02 547 5031 when he/she will be at one of the shuttle bus stop written above.

Are shuttle bus ride unlimited?
No shuttle bus ride are not unlimited.

Breakfast

What time does the breakfast service start?
A rich and varied breakfast start from 06.00 to 10.00.

I have food intolerances, what can I do?
In the breakfast room we thought of setting up an area with products for celiacs and intolerances in general.
If it were possible, it would be advisable to report your allergy or intolerance at the time of booking.

Parking

Is there a car park at the hotel?
The hotel has ample free parking, under video surveillance, but not guarded.
In the car park there is a charging station for electric cars.

Can I leave the car at the hotel after my departure?
Yes, it is possible to leave the car for a few days in the hotel parking lot with the authorization of the management.

Wi –fi

Can we connect to the wi-fi?
Yes, you can take advantage of the free WI-FI in the rooms and common areas.
Just register by e-mail or social network and enter the password suggested by the hotel. Our Wi-Fi is equipped with ultra-fast connectivity thanks to the fiber optic connection that will allow you to surf up to 50 Mb / s.

Meeting room

Does the hotel have a meeting room?
The hotel has a meeting room with natural light
With an auditorium layout, the maximum capacity is 30 people
Horseshoe accommodation with a maximum capacity of 20 people
Real table accommodation for up to 24 people
Bench arrangement maximum capacity 18
Our meeting room is equipped with video projector, flip chart, Wi-Fi, overhead projector and TV
For information, you can contact the hotel on +39025475031 or send us an email to info@hotelmontini.com.

Service

What services does the hotel offer?
- Bar
- Reception 24h-24h
- Newspapers
- Luggage storage
- Reading corner with library
- Electric car charging
- Massages (for a fee)
- Smart- working

Is there an assistance / maintenance service?

For any need, please notify us promptly, the reception is open 24 hours a day, but notice is required to find the technicians.

City tax

Is there a tourist tax? What is the cost?
At the moment there is no tourist tax .

Do you offer a laundry service?

The hotel offers an external laundry service

How does the laundry service work?

If the clothes will be delivered to the reception in the morning and will be returned to you by the same evening

Is it possible to have dinner at the hotel?

In the same structure as the hotel there is the Portolano Mediterraneo restaurant, which is managed independently. Other restaurants and pizzerias offering different menus based on meat, fish and ethnic foods are within walking distance of our structure.

What types of rooms does the hotel have?

Rooms
- Standard rooms
- Superior rooms
- Executive rooms with terrace
- Rooms for disabled guests
- Non-smoking rooms
- Smoking rooms

Can I play sports or shop nearby?

Near the hotel there are:
- Fitness, tennis and swimming facilities at Gardanella Sport Village
- Golf course at the Zoate club and the Molinetto club
- Europark Milan
- Idroscalo di Milano where you can go canoeing, wakeboarding, surfing, rent pedal boats or sunbathe on the equipped beaches inside
- "Galleria Borromea" shopping center

What do you suggest me to visit?
- Castle of the Counts Borromeo (open only externally) & the Abbeys of Monluè, the abbey of Chiaravalle and the abbey of Viboldone
- Church of San Bovio and Longhignana Castle
- Lambretta Museum
- South Adda Park

If I want to have fun where can I go?
- Fabrique (open-plan nightclub with bar, concerts and DJ sets)
- Circolo Magnolia (large space with musical programming and theme nights)
- Papaya Beach Club - Idroscalo (disco)
- Wakeparadise Cablepark - Idroscalo (water skiing and jet skis)
- Europark Milano Idroscalo (Amusement park)
- Bubble football (Peschiera Borromeo sports club)

COVID-19

The keys that will be delivered to you have been sanitized.
All our rooms, like the common areas, are sanitized every day (lift included - sanitized twice a day).
At the check-in reception you will have gloves and sanitizing gel at your disposal.
Upon departure, all our rooms are sanitized with ozone treatment and our staff (both reception staff and cleaning staff) are equipped with the Dpi regulated by the OMS.
All kind Guests are obliged to wear a mask that covers the nose and mouth in all common areas